Job Posting: CSR/Shipping Coordinator – Toronto

“Siltech has an Accommodation Policy and will provide accommodation to job applicants with disabilities during the hiring process. Accommodation for job applicants with disabilities during the interview/assessment process is available upon request.”

Siltech Corporation, a Canadian owned Chemical company, is looking to hire immediately 2 full time, permanent CSR/Shipping Coordinators for our Toronto facility.

Reporting to the Customer Service Supervisor, the CSR/Shipping Coordinator has primary responsibility for receiving and recording Sales Orders, preparing all shipping documents and arranging for products to be shipped to customers domestically and internationally via land, sea or air.  This position deals primarily with shipping to Europe and expertise in VAT is critical.

Main Duties:

  1. Serving customers by providing product and service information and resolving product and service problems.
  2. Arranging for appropriate carriers to deliver goods to customers and accurately following any special shipping instructions.
  3. Preparing all shipping documents including Delivery Slips, Export Papers, Dangerous Goods and shipping labels.

Knowledge and Skills required:

Working with freight forwarders.

To qualify for this position, you must have knowledge of current national and international export regulatory requirements and 2-3 years experience in a related role, preferably in a Chemical Manufacturing environment.

Preferred candidates will have Dangerous Goods and WHMIS training, excellent customer service, communication and organizational skills and the ability to handle multiple priorities efficiently.

This opportunity offers a full Benefits and Pension package.

Note: Applicants should apply via email at hr@siltech.com with the Job Title in the Subject line.

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